Frequently Asked Questions
HOW DO I TRACK MY ORDER?
Upon order completion you will be notified by email, this will contain your tracking details. Orders are dispatched by DPD, who will notify you on the day of the delivery with your 1 hour delivery window.
WHAT IS YOUR RETURN POLICY?
If you would like to return any items, we are happy to provide a refund or exchange within 30 days of purchase. All goods returned must be in a resaleable condition with the original packaging. Our return address can be found on our Contact Us page.
DO YOU OFFER BULK DISCOUNTS?
We offer a range of Bulk Buy options within our Collections category. However, please do contact us on 0151 486 8866 if you wish to look at other options, we are always happy to help.
HOW CAN I BECOME A TRADE CUSTOMER?
To gain access to our trade site please use the Register link at the top of the page. Alternatively, we are happy to take registrations by telephone 0151 486 8866 or email [email protected]
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WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards, Apple and Google Pay and PayPal through our checkout. Trade customers can also use the option to Pay on Invoice.
Still Have Questions?
Please do get in touch using the form or contact details by clicking the link below.
Contact Us